Terms & Conditions

1. Acceptance of Terms

By accessing or using the website melleka.com (the "Site") and any services provided by Melleka Marketing LLC ("Melleka Marketing," "we," "us," or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, you must discontinue use of the Site immediately.

We reserve the right to modify these Terms at any time. Changes take effect upon posting. Continued use after changes constitutes acceptance.

2. Services

Melleka Marketing provides digital marketing services including but not limited to search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, content creation, web design, email marketing, SMS marketing, CRM solutions, AI automation, and analytics consulting.

Specific service terms, deliverables, timelines, and fees will be outlined in individual service agreements or proposals. In the event of a conflict between these Terms and a service agreement, the service agreement shall control.

3. User Accounts

Certain areas of the Site may require registration. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unauthorized purposes.

4. Intellectual Property

All content on the Site—including text, graphics, logos, images, videos, software, and design—is the property of Melleka Marketing or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use any content without our prior written consent, except as expressly permitted herein.

Client Work Product

Upon full payment, clients receive a license to use deliverables created specifically for them. Melleka Marketing retains the right to showcase such work in portfolios and case studies unless a written non-disclosure agreement states otherwise.

5. Acceptable Use

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site, server, or systems
• Interfere with or disrupt the Site's operation or security
• Transmit malware, viruses, or harmful code
• Scrape, crawl, or harvest data from the Site without written permission
• Impersonate any person or entity
• Use automated tools (bots, scripts) to interact with the Site, except for approved search engine crawlers

6. Free Tools & Interactive Features

We offer free marketing tools on the Site (e.g., SEO analyzers, keyword tools, ad copy generators). These tools are provided "as-is" for informational purposes only and do not constitute professional advice. Results are estimates and should not be solely relied upon for business decisions.

We reserve the right to modify, limit, or discontinue any free tool at any time without notice.

7. Payment Terms

Payment terms for services are defined in individual service agreements. General policies include:

• Invoices are due upon receipt unless otherwise agreed in writing
• Late payments may incur a fee of 1.5% per month (or the maximum rate allowed by law)
• We reserve the right to suspend services for overdue accounts
• All fees are non-refundable unless specified in a service agreement

8. Limitation of Liability

To the maximum extent permitted by law, Melleka Marketing, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use or inability to use the Site or services
• Any errors, omissions, or inaccuracies in content
• Unauthorized access to or alteration of your data
• Actions of third parties on or through the Site
• Loss of revenue, data, or business opportunities

Our total liability for any claim shall not exceed the total fees paid by you to Melleka Marketing in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The Site and all services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.

Digital marketing results depend on many factors beyond our control (algorithm changes, market conditions, competitor actions). We do not guarantee specific rankings, traffic levels, conversion rates, or revenue outcomes.

10. Indemnification

You agree to indemnify, defend, and hold harmless Melleka Marketing and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your access to the Site at our sole discretion, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Site ceases immediately.

Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) shall remain in effect.

12. Third-Party Links & Services

The Site may contain links to third-party websites or integrate third-party services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites. Use of third-party services is at your own risk.

13. Cookies & Tracking Technologies

By using this Site, you consent to the use of cookies, pixels, and similar tracking technologies. These technologies help us analyze site traffic, personalize content, measure advertising effectiveness, and improve your experience.

We use both first-party and third-party cookies, including those from Google Analytics, Meta, PostHog, and other analytics and advertising partners. These may collect information about your browsing activity across websites.

You can manage or disable cookies through your browser settings at any time. However, disabling cookies may affect the functionality of certain features on the Site. For more information, please review our Privacy Policy.

14. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Site shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association (AAA). Each party shall bear its own costs.

Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Melleka Marketing regarding the Site and services.

16. Contact Us

If you have questions about these Terms, contact us: