Privacy Policy

1. Introduction

Melleka Marketing LLC ("Melleka Marketing," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website melleka.com (the "Site") or engage with our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

2. Information We Collect

2.1 Personal Information You Provide

• Full name
• Email address
• Phone number
• Company name
• Mailing or billing address
• Any other information you voluntarily submit via forms, chat, or email

2.2 Information Collected Automatically

• IP address and approximate geolocation
• Browser type, version, and language
• Operating system and device identifiers
• Pages visited, time spent, and click paths
• Referring URL and search terms
• Cookies, pixels, and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive data from analytics providers, advertising networks, CRM platforms, and social media platforms that help us better serve you.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To communicate with you, including responding to inquiries and sending marketing materials
• To personalize your experience on the Site
• To process transactions and send invoices
• To run advertising campaigns on your behalf or for our own marketing
• To analyze Site usage and performance
• To comply with legal obligations and enforce our terms
• To detect and prevent fraud or abuse

4. SMS / Text Messaging

If you opt in to receive text messages from Melleka Marketing, you consent to receiving marketing and non-marketing messages at the phone number provided. Message frequency may vary. Message and data rates may apply. Text HELP for assistance or STOP to opt out at any time. Opting out of text messages does not affect other communications.

We will not share your phone number or text messaging opt-in data with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Hosting, analytics, email delivery, CRM, advertising platforms, and payment processors that assist us in operating the Site and services.
• Business Partners: When necessary to deliver co-branded or jointly offered services.
• Legal Compliance: When required by law, subpoena, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze traffic and user behavior
• Deliver targeted advertising
• Measure campaign effectiveness

When you first visit our Site, you will see a cookie consent banner. If you click "Decline," we will not load any non-essential tracking scripts, analytics, or advertising cookies. Only strictly necessary cookies (e.g., session cookies for site functionality) will remain.

You may also control cookies through your browser settings. Note that disabling cookies may affect Site functionality.

Third-Party Tools We May Use

• Google Analytics / Google Ads
• Meta (Facebook) Pixel
• Elfsight Widgets
• LeadConnector / GoHighLevel

Each of these providers has its own privacy policy governing data collection.

7. Your Rights & Choices

7.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt out of the "sale" or "sharing" of personal information
• Non-discrimination for exercising your rights
• Correct inaccurate personal information

7.2 All Users

• Opt-Out of Marketing Emails: Click "unsubscribe" in any marketing email.
• Opt-Out of Text Messages: Reply STOP to any text message.
• Cookie Preferences: Use the cookie consent banner on first visit, or clear your browser cookies and revisit the Site to see the banner again.
• Access / Deletion Requests: Contact us at the details below.

8. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including encrypted data transmission (SSL/TLS), secure cloud infrastructure, and access controls. However, no method of transmission or storage is 100% secure.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: